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AI Infrastructure for Online Operators

Your offer works. Your backend is the problem.

You hit $10k, $30k, maybe $100k/month — and then growth stopped. Not because of your offer. Because your operations can't keep up. TMI builds the AI infrastructure that runs your business while you focus on the work that actually matters.

Apply to work with us → See what we build About TMI
4 spots remaining for Q3 builds.
Coaches & Consultants
Course Creators
Content Creators
Info Product Sellers
E-Commerce Brands
Done-For-You Systems
Yours Forever
No Monthly Fees
Coaches & Consultants
Course Creators
Content Creators
Info Product Sellers
E-Commerce Brands
Done-For-You Systems
Yours Forever
No Monthly Fees
The real problem

What a $30k/month online business actually looks like behind the scenes.

The offer is dialed. The audience is there. But the back end is a patchwork of DMs, Google Docs, and tools that don't talk to each other - and you're the one holding it together.

01
Every new lead is a manual process
Someone fills out your form. You get a notification. You remember to follow up two days later. Half of them already booked somewhere else. The window to convert a warm lead is 15 minutes. You're working with a 48-hour lag.
02
Onboarding is a welcome email and a hope
New client pays. You send them a Notion link and three DMs. They're confused for a week. You spend 4 hours onboarding every single person manually. The experience is different every time depending on how busy you are.
03
Support runs through your personal inbox
Every question comes to you. Every cancellation is a conversation you have to have. Every refund request is a negotiation. You're spending 10 hours a week on things that don't move the business forward.
04
You're the bottleneck in your own business
You can't take a week off. You can't bring on 20 new clients at once. You can't scale because scaling means more of you doing manual work -- and there's only one of you. Revenue has a ceiling and it's your own calendar.
05
Your tools don't talk to each other
Stripe over here, your course platform there, your CRM in another tab, your email list somewhere else. Nothing is connected. A client buys and falls out of a sequence. Someone cancels and keeps getting upsell emails. Data falls through the cracks constantly.
06
You don't exist in AI search
Someone asks ChatGPT who the best coach is in your niche. Names come up. Yours isn't one of them. Someone searches Perplexity for the best course on your topic. Same result. AI search is where your future clients start their research -- and right now you're completely invisible to it.
07
Your content drives attention but not revenue
You're posting. People are watching. But when someone wants to buy, the path from content to payment is three DMs and a Calendly link that may or may not work. The attention is there. The infrastructure to capture it isn't.
08
Every launch is the same manual chaos rebuilt from scratch
You built the last launch from memory. You'll build the next one from memory. Same broken automations, same manually sent emails at the wrong time, same spreadsheet tracking who bought and who didn't. The chaos is identical every time because it's never been systematized.
09
Affiliate and referral revenue lives on a spreadsheet
You have partners sending people your way. You're not sure who's actually performing. You're guessing at payouts. Some affiliates went quiet because they stopped trusting the tracking. Referral revenue is leaking every month because the infrastructure isn't real.
10
You lose clients before you notice the warning signs
A client goes quiet. Stops logging in. Stops showing up. You find out they cancelled when Stripe sends the notification. By then it's over. The warning signs were there three weeks earlier and nothing in your operation caught them.
What we build

The infrastructure layer your business is missing.

We don't sell software subscriptions. We build custom intelligent systems on your existing tools - done for you, handed over to you, yours to run forever.

Lead Systems
Lead Capture & Follow-up
Every lead gets an instant, personalized response -- not a form confirmation. Sequences run based on where they came from and what they said. You stop losing leads to slow response times and start converting them before they find someone else.
Onboarding
Client Onboarding Infrastructure
From payment confirmed to first result delivered -- automated. New clients know exactly what happens next, get the assets they need, and start making progress without a single DM from you. The experience is identical whether you onboard one person or fifty.
Fulfillment
Delivery & Fulfillment Systems
Your course, coaching program, or service gets delivered consistently every time. Progress tracking, check-ins, and milestone triggers run without you. A client can go through your entire program without you manually touching a single step.
Support
Customer Support Automation
80% of questions answered automatically. Cancellation flows that save the client before they leave. Refund handling that runs without you negotiating. Payment dispute flows that protect your revenue. Your inbox becomes a place for conversations that actually matter.
Revenue
Payment & Retention Systems
Failed payment recovery that runs before the card declines. Upsell triggers based on actual client behavior. Renewal sequences that start at the right time. Winback flows for churned clients that work. Revenue you were losing passively, captured automatically.
Data
Connected Reporting Dashboard
One view: leads, conversions, LTV, churn, and content performance -- every tool talking to every other tool. You stop guessing at what's working and start making decisions from real numbers pulled from a single place.
Visibility
AI Search & Discovery Presence
When someone asks ChatGPT, Perplexity, or any AI assistant who to hire or what to buy in your category -- your name needs to be in the answer. We build the content architecture, authority signals, and structured data that puts your business into AI search results. Not tricks. Actual presence that compounds over time.
Conversion
Content-to-Revenue Pipeline
Every piece of content you publish feeds a backend that captures intent and converts it. From first click to purchase to post-purchase upsell -- the path is built and optimized. You focus on creating. The system handles what happens after someone watches, reads, or listens.
Launches
Launch Infrastructure
Your launch sequence built once, properly. Emails go out at the right time. Cart opens and closes automatically. Waitlist management, urgency triggers, and buyer segmentation run without manual input. Every launch runs cleaner than the last because the infrastructure learns and you're not rebuilding from scratch.
Partnerships
Affiliate & Referral Tracking
Every affiliate gets a real tracking link. Commission calculations run automatically. Payouts happen on schedule. You can see who's performing, who's gone quiet, and who deserves a bigger deal. Referral partnerships stop being a spreadsheet and become a real, measurable revenue channel.
Community
Community & Membership Systems
Members get real value the moment they join. Onboarding is automatic. Engagement prompts run on schedule. Access levels update based on behavior and payment status. Your community stops being a platform you manage manually and becomes infrastructure that runs itself.
Retention
Client Success & Results Tracking
Client progress tracked against their goals automatically. Check-ins triggered when someone goes quiet. Wins surfaced and turned into testimonials before they go cold. Renewal conversations started at the right moment. You stop losing good clients because a system caught the warning sign and acted on it.
Who we work with

Built for online operators who are past figuring things out.

You already know how to make money. You need systems that can keep up with the business you're building.

Coaches & Consultants
High-ticket programs that run without you managing every client manually.
See the build →
Course Creators
Sell, deliver, and retain students without a support team.
See the build →
Content Creators
Monetize your audience with backend infrastructure that scales with your reach.
See the build →
Info Product Sellers
Funnels, fulfillment, and follow-up that run while you create.
See the build →
E-Commerce Brands
Post-purchase flows, retention systems, and support automation that protect your margins.
See the build →
Agencies
Client delivery, onboarding, and reporting infrastructure that scales without adding staff.
See the build →
SaaS & Software
Onboarding, activation, retention, and expansion systems built around your product.
See the build →
Newsletters & Media
Grow, monetize, and retain subscribers with systems that run between sends.
See the build →
Freelancers & Solopreneurs
Turn a one-person practice into a system that generates leads and delivers clients without you touching it all.
See the build →
Personal Brands
Thought leaders and experts monetizing their name with backend infrastructure that runs the business behind the audience.
See the build →
How it works

From broken backend to running infrastructure in 30 days.

We don't do strategy calls and slide decks. We map what's broken, build what's missing, and hand it over running.

01
Week 1
We map every leak in your business
Where leads are falling out. Where clients are getting lost. Where you're spending time on things that should be automatic. We find the $10k/month that's sitting in your existing operation.
02
Weeks 2–3
We build on your existing tools
No new software to learn. No platform migration. We connect what you already have and build the automation layer on top of it. Your team doesn't need to change how they work.
03
Week 4+
You run on infrastructure, not hustle
The systems are yours. We train your team, document everything, and you take over. No retainer. No dependency on us. You own the infrastructure permanently.
The commitment

If your systems aren't running in 30 days, we work free until they are.

We don't get paid to hand you a strategy. We get paid when the system is actually running. That's the only version of this that makes sense.

TMI Research
The State of AI in Online Business
8 findings on lead response, launch automation, founder ceilings, and e-commerce recovery.
Read the Report → Also: full combined report →

Stop being the bottleneck in your own business.

Four spots remaining for Q3. If you're doing $10k/month or more and your backend is the reason you're not at $50k - this is the conversation to have.

Apply to work with TMI →
✓ No retainer after build
✓ You own the systems
✓ 30-day delivery guarantee
✓ Built on your existing tools