AI for Freight Brokers | TMI Technology
Freight Brokers

Load management that doesn't fall apart at 2am.

Freight brokers live and die on speed. A carrier that goes dark, a shipper who changes pickup windows, a load that misses appointment - every one costs you. TMI builds the intelligent infrastructure that tracks every load, surfaces exceptions before they become problems, and keeps your carriers and shippers in sync without someone watching a spreadsheet.

The Problem

Freight brokerage runs on speed and margins that leave no room for manual errors.

The brokers that lose aren't slower - they're running manual systems while competitors have automated every touchpoint from load posting to carrier payment.

01

Load tracking is reactive, not proactive

By the time you know a carrier is running behind, the shipper is already calling you. You need exception alerts before they call, not after - and you need them without someone refreshing a tracking portal all day.

02

Carrier capacity is managed by relationship and memory

Your best carriers have capacity right now that you don't know about. Matching loads to the right carrier at the right time requires data that lives in emails and call logs, not a system that surfaces it automatically.

03

AR and carrier payments create cash timing problems

Quick pay requests come in faster than invoices go out. When your AR timing doesn't match your carrier payment obligations, you're floating cash. Most brokers handle this manually until it becomes a crisis.

What TMI Builds

Six systems. One operating layer.

TMI builds the intelligent infrastructure that connects every function of your freight brokers operation into a single layer that runs without constant manual management.

01

Load Tracking & Exception Alerts

Real-time visibility on every active load with automated exception flags for delays, check-call misses, and appointment windows - before the shipper calls you.

02

Carrier Matching & Capacity Sourcing

Automated outreach to your carrier network when a load posts, with capacity responses routed and ranked by lane history, rate, and reliability score.

03

Rate & Margin Automation

Spot rate calculations based on current market data and your historical lane margins. Quote customers and book carriers at your target margin without manual pricing.

04

Document & Compliance Management

BOL generation, POD collection, and carrier compliance document tracking - all automated. No chasing proof of delivery or expired insurance certificates.

05

AR & Payment Processing

Invoice generation at delivery confirmation, customer payment tracking, and carrier payment scheduling - managed automatically against your cash flow rules.

06

Shipper & Carrier Communication

Automated status updates pushed to shippers at key milestones. Carrier check-call requests sent and logged. No one on the phone all day keeping people informed.

23%
Average margin lost to unbilled extras and invoice errors in freight operations
4.1hrs
Daily time spent on manual tracking, check calls, and document chasing per dispatcher
$47k
Average annual cost of a broker ops role that intelligent systems can partially replace
30 days
Average deployment time for a full freight broker intelligent operating layer
Get Started

Build the operating system your freight brokers business needs.

Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.