Marine service yards manage complex repair jobs on vessels that need to get back on the water fast. Parts on order, labor hours split across multiple techs, and scope changes happening daily - with no system tying it together. The vessel owner wants an ETA you can't reliably give and an invoice you're still building two weeks after launch.
A job that started as a routine haul-out turns into a three-week project when the survey finds additional work. Without a system that tracks scope changes and cost in real time, the final invoice is a surprise for both parties.
The survey finds bottom damage. The owner approves additional work verbally. Three different techs add hours over two weeks. When the invoice is built, nobody can reconstruct what was authorized, when, and by whom. The owner disputes the bill and the yard eats the gap.
A job is 80% complete when a part doesn't arrive on time. The vessel sits on the hard, blocking a slip that another boat needs. Nobody saw the delay coming because parts orders aren't tracked against job completion requirements - they're tracked in a separate system nobody updates daily.
Techs move between jobs, split time between vessels, and sometimes work on the wrong boat when priorities shift. Time cards filled out at the end of the day are estimates. By the time the invoice is built, the labor costs are wrong and nobody can prove otherwise.
Built for marine service yards - work order management, parts tracking, tech scheduling, scope change authorization, and accurate billing all connected.
Every job tracked from survey through launch. Task lists, labor allocations, and parts requirements tied to the work order. When scope changes, the change is documented and authorized before work proceeds - not remembered after the invoice is disputed.
Parts ordered against specific jobs with expected arrival dates tracked against job completion milestones. When a part is delayed, the system flags the affected job and the projected launch date updates automatically - before the vessel owner calls to ask.
Labor hours logged against the work order in real time from the yard floor. Time tied to the specific job and task - not summarized at shift end. Labor costs are accurate when the invoice is built because the record was built as the work happened.
Additional work documented and approved before it begins. Owner approvals captured in writing with scope, estimated cost, and timeline. No verbal authorizations that become disputes when the invoice arrives.
Job status, parts arrival updates, and scope change requests sent to vessel owners automatically as milestones are hit. Owners stay informed without calling the yard. The communication record is complete if a dispute surfaces later.
Slip and lift availability tracked against projected completion dates. When a job runs long, the schedule adjusts and the impact on waiting vessels is visible immediately - giving the yard manager time to manage customer expectations before the problem becomes a conflict.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.