Moving companies live and die by estimate accuracy and job-day execution. TMI builds the systems that price jobs correctly, dispatch the right crew size, document condition on arrival, and close out clean.
The estimate was off, the crew was short, the job ran three hours over, and the customer disputes a scratch that was there on arrival. These are not one-off problems. They're what happens without a system.
Quoting by square footage or bedroom count misses elevator waits, long carries, specialty items, and access problems. You win the job and then work at a loss for eight hours.
Customer says the couch was scratched by the crew. Your crew says it was scratched before they touched it. Nobody has a photo. You pay the claim because it's cheaper than the argument.
Sending three guys to a four-bedroom house with a piano and a tight staircase means overtime, injury risk, and a customer who paid for a 4-hour job that took 7.
Built for moving companies running 2 to 30 trucks. Connects your estimate process to crew dispatch, documentation, and billing so every job is closed out clean.
Estimate tool that walks customers through inventory, access conditions, and special items. Prices jobs with the variables that actually drive cost - not just bedroom count.
Crew documents item condition on arrival with photos tied to each job record. Dispute comes in, you pull the photos. Most claims disappear before they start.
Job details drive crew assignments automatically. Piano, third floor, no elevator, specialty items - each flag adjusts crew size and estimated time before the job is booked.
Customers know when the crew is on the way, when they arrive, and when they're wrapping up. Fewer anxious calls to your office on move day.
When a job runs over estimate, the system calculates the overage automatically and presents it to the customer before the crew leaves - not three days later over email.
Truck assignments, mileage, and utilization tracked by job. Shows which trucks are costing you on maintenance before the breakdown happens on a customer's move day.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.