Vacation rental managers juggle check-ins, cleaning crews, guest messages, and maintenance requests in real time across properties that never sleep. TMI builds the system that coordinates all of it without you as the switchboard.
Vacation rental operations have no margin for dropped handoffs. Every gap between booking, cleaning, and check-in is a complaint waiting to happen.
Same-day turnovers with multiple properties require precise timing between checkout, cleaning, inspection, and check-in. One cleaner running late cascades into a guest arriving to a dirty unit.
Check-in instructions, WiFi passwords, early arrival requests, maintenance issues - guests message at all hours across multiple platforms. Staying on top of it all is a second full-time job.
A broken dishwasher or a missing lightbulb becomes a review problem if it is not caught before check-in. Without a pre-arrival inspection system, you only learn about issues from the guest.
Built for vacation rental managers who need every property ready on time, every guest answered fast, and every issue caught before it becomes a complaint.
Checkouts trigger automatic cleaning assignments. Cleaners get their schedule, property access details, and a checklist. You get a confirmation when the unit is ready - no follow-up calls needed.
Check-in instructions, house rules, local recommendations, and checkout reminders go out automatically at the right time. Guest questions that follow a pattern get answered without you touching them.
A structured inspection checklist runs after every clean. Issues get flagged immediately with photos so you can fix them before the guest arrives instead of hearing about them in a review.
When a guest reports an issue or a cleaner flags something, it routes to the right vendor automatically based on category and urgency. Status updates flow back without you in the middle.
Revenue, occupancy, cleaning costs, and maintenance expenses tracked per property. You see which units are pulling their weight and which ones are quietly losing money on operations.
Cleaner reliability scores, vendor response times, and cost per job tracked over time. When someone is consistently slow or missing items, the data shows it before it costs you another review.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.