Veterinary supply companies serve clinics that cannot run without the medications, biologics, and equipment they order. A backorder or a late delivery has direct consequences for animal care. TMI builds the inventory, ordering, and account management systems that make you the supplier clinics trust when it matters.
Veterinary supply is a reliability business. Clinics that run out of what they need remember who let them down and who solved the problem. Your inventory and fulfillment systems determine which category you fall into.
Biologics, vaccines, and medications with cold chain requirements need real-time monitoring and strict handling protocols. Tracking compliance manually across a warehouse operation creates exposure for both product quality and regulatory audits.
Some clinics reorder weekly. Others reorder when they run out. Without visibility into which accounts are due for replenishment, your sales team is reactive rather than proactive and stockouts at the clinic level happen more than they should.
DEA controlled substances, state licensing requirements, and manufacturer distribution agreements all require current documentation per account. Keeping that current across hundreds of clinic accounts without a system tracking it is a compliance team's full-time job.
Built for veterinary supply companies that need inventory accuracy, proactive account management, and compliance documentation tight enough to withstand an audit.
Stock levels tracked by SKU with automatic reorder points based on lead time and historical demand by product category. Temperature-sensitive products flagged with handling requirements. Backorders identified and communicated to accounts before they call to ask.
Order history and reorder intervals tracked per clinic. Accounts that are past their typical reorder window get flagged for outreach. Sales reps make calls with data on what the clinic ordered last and when, not cold outreach.
Orders picked, packed, and shipped with delivery confirmations tied to account records. Clinics receive tracking information automatically. Questions about order status are answered before the clinic calls.
DEA registration, state licenses, and required agreements tracked per clinic with expiration alerts. Sales reps are notified when an account's documentation is coming due. No controlled substance ships to a clinic with lapsed credentials.
Account-specific pricing, volume discount tiers, and contract terms tracked per clinic. Invoices built from the correct pricing tier automatically. Price disputes drop when the system applies the agreed rate rather than relying on a rep to remember it.
Revenue by account, product category, and sales rep tracked monthly. Accounts that are declining get flagged. Product categories with rising demand get reported before inventory runs short. Decisions get made from data rather than from quarterly summaries.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.