We delete the software you do not use, connect what is left, and install the systems and AI that run work orders, dispatch, compliance, and job costing across sites. In 30 days your operation runs on systems, not on you. You own it.
Book Complete Audit →Not six point tools bolted together. One operating system that runs every lane, from the first service request to collected cash, built for how recurring industrial service operations actually run.
Every service request, recurring contract, and client call lands in one place across all your plants and sites. Recurring agreements auto-generate the next visit, so a scheduled inspection or cleaning never gets missed because it lived only on someone's calendar.
Build quotes for one-off and scoped work from your real labor, consumable, and equipment rates. The number reflects what the maintenance or inspection job actually costs you, so you stop pricing recurring work by feel and watching the margin disappear.
Open quotes and pending contract renewals are tracked until they close or die. You see every estimate sitting unanswered and exactly where it is stuck, so additional scope and renewal revenue stops aging out in a plant manager's inbox.
Sees every technician and open job across all your sites at once. Assignments account for location, certification, and workload with travel time factored in. When an emergency call shifts priorities, the schedule reflows and affected crews are notified automatically.
Crews pull job notes, photos, readings, signatures, and completion data straight from the field as they work. No paper packets reconstructed Friday. The detail that drives billing, compliance, and the next visit is captured once, at the source, and stays on the job.
Tracks parts and consumables against scheduled work so filters, chemicals, and wear items are on hand before a crew rolls out. Reorder triggers are automatic and vendor lead times built in, so a tech never arrives at a site missing the one part the job needed.
A completed work order becomes an invoice without a week of re-keying, and recurring agreements bill automatically on schedule. Labor and materials flow from the field into the bill, so finished work gets invoiced on time instead of waiting on paperwork.
Captures labor, materials, equipment, and subcontractor cost against each job as the work happens, not weeks later from memory. You see real margin per job, per site, and per client while the job is still open, so an underwater contract surfaces before it finishes.
Tracks every unpaid invoice by age across all clients so nothing sits past terms unnoticed. The system flags slow-paying accounts before the revenue ages out, so the cash you already earned actually comes in instead of quietly drifting on a report.
Tracks technician certifications, safety training, permits, and client-required documentation tied to each job and site. A crew missing a required cert cannot be dispatched by accident, and when a client or regulator asks for records you assemble them in minutes.
Ties tech hours to specific jobs, sites, and clients, so you see who worked what and how hours compared to the quote. Overruns and idle time surface in the dashboard while the job is open, not at month end when the margin is already spent.
Every site, work order, agreement, and dollar rolls into one view, alongside the site history and equipment specifics that used to live in one veteran tech's head. Leadership sees the whole operation at a glance and drills into any single client or job.
| Capability | TMI | ServiceMax | IFS Field Service | Spreadsheets |
|---|---|---|---|---|
| Work order automation from intake to invoice | End-to-end, built to your flow | Work order tracking - manual stages | Work order tracking - manual stages | Manual entry, no automation |
| Dispatch across multiple sites and crews | Cross-site routing with certification and load | Scheduling module - generic logic | Scheduling module - heavy configuration | Whiteboard and phone calls |
| Compliance and safety document tracking | Tied to each job, crew, and site | Add-on - limited credential logic | Available - separate module | Folders and memory |
| Real-time job costing and margin | Live cost per job while it is open | Reporting after the fact | ERP integration - delayed | Reconstructed at month end |
| Field data capture at the source | Notes, photos, readings into the job live | Mobile app - generic forms | Mobile app - generic forms | Paper packets re-keyed later |
| Integration with existing tools | Built to your stack | Salesforce ecosystem only | IFS ecosystem only | Not applicable |
| Implementation timeline | 8-12 weeks | 4-9 months | 9-18+ months | Immediate but unmanaged |
| Custom-built vs off-the-shelf | Built for your operation | Generic platform | Generic enterprise platform | Unstructured and manual |
We map your work order flow, dispatch model, compliance requirements, and existing tools, then identify where revenue leaks between request and invoice. You walk away with a specific build plan and ROI projections - a clear picture of what gets built and what it returns before any significant investment is made. The Audit applies toward your project.
TMI builds the work order, dispatch, compliance, and costing systems against your actual operation and integrates with the field and accounting tools you already run. Four to seven weeks depending on integration complexity and the number of sites covered. Every system is built to how your crews work - not configured from a generic field service template.
Systems go live. Your dispatchers and crews get trained on the controls and alert protocols. One to two weeks. The system keeps sharpening as it captures more of your actual field data over the first 60 to 90 days. You own the infrastructure without ongoing per-seat software fees.
Work order coordination delivers the highest ROI for most industrial service contractors. Dropped or stalled work orders are where revenue leaks - a job that never gets scheduled, a callback that never gets logged, a completed task that never gets invoiced. Automating the path from request to scheduled to completed to billed recovers margin that was already earned. Technician dispatch across multiple sites is the second highest return, because idle and mis-routed crews are pure lost capacity.
TMI builds a system that captures every work order from intake through to invoice. Requests from plants, sites, and clients are logged in one place, routed to the right crew, tracked through completion, and flagged for billing automatically. Nothing sits in an inbox or a notebook. When a job stalls, the system surfaces it before it ages out. The result is fewer dropped requests and a clean line from work performed to revenue collected.
TMI builds dispatch infrastructure that sees every technician, crew, and open job across all your sites at once. Assignments account for location, certification, equipment, and current workload, so the right qualified crew gets routed to the right job. Travel time between sites is factored in. When a turnaround or emergency call shifts priorities, the system reflows the schedule and notifies affected crews instead of leaving a dispatcher to rebuild the day by hand.
TMI tracks technician certifications, safety training, equipment inspections, permits, and client-required documentation in one system tied to each job and each site. Expiring certifications are flagged before they lapse, and a crew without the required credential for a site cannot be dispatched there by accident. When a client or regulator asks for safety records, the documentation is assembled in minutes instead of a scramble across folders and email.
Job costing is only as accurate as the field data behind it. TMI captures labor hours, materials, equipment, and subcontractor costs against each job as the work happens, not weeks later from memory. That gives you real margin per job, per site, and per client while the job is still open - so you catch an underwater job before it finishes rather than discovering the loss at month end.
Yes. TMI builds integration layers that connect to the tools you already run - field service apps, ERP, accounting, and client portals. We work with the data those systems already produce rather than forcing a rip and replace. The Audit phase maps your existing stack and determines what gets connected, what gets replaced, and what gets built new, so the system fits your operation instead of the other way around.
Most industrial service contractors are fully operational in 8 to 12 weeks. The Audit takes two weeks to map your work order flow, dispatch model, compliance requirements, and existing tools. Build runs four to seven weeks depending on integration complexity and the number of sites covered. Installation and crew training takes one to two weeks. The system improves as it captures more of your actual field data over the first 60 to 90 days.
Every engagement starts with the Complete Audit. The Audit maps your work order flow, dispatch model, and compliance gaps, then produces a specific build plan. Full project scope is determined after the Audit based on the number of sites, crews, integration complexity, and systems prioritized. Most contractors recover the project cost from the revenue they stop losing to dropped work orders and missed billing alone.
ServiceMax and IFS are field service platforms your team logs into and manages. TMI builds infrastructure that runs the operation and surfaces what needs attention - dropped work orders, idle crews, expiring certifications, underwater jobs - before they become problems. It is built to your specific work order flow, dispatch model, and compliance requirements rather than configured from a generic template, and you own it without ongoing per-seat fees.
Yes. TMI builds multi-site architectures that give site supervisors a view of their own location and give operations leadership a consolidated view across every plant and site. Turnarounds and shutdowns get their own coordination layer with crew, certification, and equipment tracking against a compressed schedule. Performance comparisons across sites are built into the reporting layer so you can see which crews and which sites run cleanest.
Two weeks. A complete map of your field operation, every revenue leak and compliance gap quantified, and a specific build plan. Applies toward your project if you move forward.
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