TMINavigation
Home
About
Field Notes
The Audit
Industries
HVAC
Roofing
Construction
Field Service
Plumbing
Autonomous dispatch, same-day invoicing, revenue leakage detection, and work order automation. TMI builds the system, installs it in your operation, and hands you the keys.
Not a generic platform you configure yourself. A complete operating infrastructure designed around your crew, your customers, and your service area.
Reads incoming job requests, matches against technician skills, certifications, location, and availability, then assigns and routes automatically. No dispatcher phone calls for standard work orders. Emergency jobs escalate on rules you define.
When a tech marks a job complete, the invoice generates from the work order - parts, labor, and add-ons - and sends to the customer with a payment link. The 9-day average cycle compresses to same-day. Disputes drop because the record is complete.
Work orders generate automatically from customer requests, route to the right tech, update as the job progresses, and close with all documentation attached. Nothing sits in a dispatcher's inbox or a tech's pocket waiting to be entered.
Compares what was used on a job - parts, labor hours, travel, consumables - against what was actually invoiced. Surfaces every job where items were used but not billed. Flags patterns by tech and job type. Triggers correction workflows before the customer is out of reach.
Tracks every customer, every job, and every service history in one place. Automated follow-up sequences after job completion. Review requests, maintenance reminders, and re-engagement for customers who haven't called in 12 months.
Monitors certifications, licenses, and insurance requirements for every technician. Expiring credentials trigger alerts. Dispatch routes only compliant techs to jobs requiring specific certifications. Liability exposure from lapsed credentials goes to zero.
ServiceTitan, Jobber, and HouseCall Pro are platforms you buy and run. TMI is a system we build and install for you.
| Capability | TMI | ServiceTitan | Jobber | HouseCall Pro |
|---|---|---|---|---|
| Done-for-you installation | Yes | No | No | No |
| Autonomous dispatch (skills-aware) | Yes | Assisted | Basic | Basic |
| Revenue leakage detection | Yes | No | No | No |
| Same-day invoice at job close | Yes | Manual trigger | Manual trigger | Manual trigger |
| Multi-trade operation support | Yes | Yes | Limited | Limited |
| Custom build to your operation | Yes | No | No | No |
| Compliance and cert tracking | Yes | Add-on | No | No |
| Unified operations view | Yes | Partial | Partial | Partial |
TMI maps your current operation - dispatch process, billing cycle, work order flow, revenue leakage points. Identifies the highest-value automation opportunities and builds a custom system plan. The $997 applies toward the full build.
TMI engineers build your dispatch logic, invoice workflows, work order rules, and leakage detection around your service types, your tech certifications, and your customer base. Nothing generic. Nothing off the shelf.
We install the system, connect your existing tools, migrate your customer and job data, and run it live. Your team gets trained. You get a system that runs the operation - not a platform to manage on top of your actual work.
The most impactful systems for field service are autonomous dispatch, same-day invoicing triggered at job close, and revenue leakage detection that catches unbilled parts and labor. Together these typically recover 5-15% of field revenue that currently goes uncollected.
Autonomous dispatch reads incoming job requests, matches them against technician skills, certifications, current location, and availability, then assigns and routes automatically. Techs receive job details on their phone. No dispatcher phone calls required for standard work orders. Emergency and priority jobs follow escalation rules you define.
Revenue leakage detection compares what was used on a job - parts, labor hours, travel time, consumables - against what was actually invoiced. It surfaces jobs where items were used but not billed, flags patterns by tech or job type, and triggers correction workflows. Most field service companies lose 5-15% of revenue this way.
When a tech marks a job complete in the field, the invoice generates automatically from the work order - parts, labor, and any add-ons - and sends to the customer with a payment link. The 9-day average invoice cycle compresses to same-day. Most companies collecting this way see faster payment and fewer disputes.
ServiceTitan is a field service management platform you buy, configure, and run yourself. TMI is a done-for-you build - we design, build, and install the system around your operation. You don't learn software. You get a system that runs your business.
Start with The Audit at $997. That process determines whether the build economics make sense for your size. Most field service companies with 5 or more technicians recover the build cost within the first quarter from reduced admin overhead and recovered unbilled revenue alone.
Most field service operations are live on core systems within 4-8 weeks. Timeline depends on the number of integrations you're running and the complexity of your dispatch rules. The Audit establishes the exact scope and schedule.
Yes. Multi-trade operations get dispatch logic that routes by trade certification and skill level across all service lines. Job costing and invoicing work across all trade types. The system handles HVAC, plumbing, electrical, and other trades in one unified operation.
TMI connects your scheduling, dispatch, invoicing, customer records, accounting software, and any existing field service tools you're running. The goal is a single operational view - not another separate dashboard to check.
The compliance and crew tracking system monitors certifications, licenses, and insurance requirements for every technician. Expiring credentials trigger alerts before they create liability. Dispatch automatically routes only compliant techs to jobs that require specific certifications.
Start with The Audit. Map the operation, find where revenue is leaking, and build the system that runs the whole thing automatically.
Start with The Audit - $997 →