Home Service

The invisible back office home service companies never had.

From the first call to the final Google review - TMI builds every system behind your home service business. Sales, dispatch, payments, marketing, and operations. All automated. All connected.

The Problem

You're paying for a back office that should run itself.

Most home service companies carry overhead that exists purely to manage information - not to create value. That's not a staffing problem. It's a systems problem.

01

You're doing $2M in revenue with a $4M operation

You've got a dispatcher, an admin, a bookkeeper, and someone who handles follow-ups. That's four salaries doing work that should run automatically.

02

Revenue leaks between the job and the invoice

Parts not logged. Add-ons forgotten. Techs complete work that never gets billed. Most home service companies leave 10–15% on the table every month.

03

Growth makes the chaos worse, not better

Every new truck, every new tech, every new market - the same manual processes just multiply. The operation doesn't get better, it gets louder.

04

Your tools cost more than they should and none of them connect

The average home service company with 10-50 employees pays $8,000 to $14,000 per month across 8-14 disconnected tools. QuickBooks, ServiceTitan, a marketing agency, a review platform, payroll software, fleet tracking - none of it talks to each other. Data lives in 11 places. The owner has no unified view of their own business.

The Platform

What it looks like when it's running.

A live command center for your entire operation - revenue, crews, jobs, claims, and AI actions in one place. Built around your industry, not generic software.

TMI Home Service Command Center - live operations map, revenue metrics, AI operations engine
Command Center - Revenue, Live Operations Map, AI Engine
TMI AI Owner Briefing - storm intelligence, claims pipeline, crew performance
AI Owner Briefing - Storm Intelligence, Claims Pipeline, Crew Performance
Full-Stack Coverage

Six functions. One connected system.

Most software covers one slice. TMI builds the infrastructure that connects all six functions of a home service business into a single operating layer you don't have to manage manually.

01

Sales & Quoting

AI pulls job history, inventory, and pricing to generate proposals in seconds. Quotes sent digitally, signed instantly. No back-and-forth, no manual pricing lookups.

Estimating & Job Costing →
02

Dispatch & Logistics

Right tech, right job, optimized route. Automatically. No dispatcher hunting spreadsheets at 5am. Jobs fill, routes tighten, and your fleet runs at capacity.

AI Dispatch & Scheduling →
03

Payments & Invoicing

Invoice generated the moment the job closes. Collected before the truck leaves the driveway. No invoice lag, no chasing receivables, no end-of-week reconciliation.

Invoice & Payment Automation →
04

Marketing & Reputation

AI requests Google reviews post-job, re-engages past customers, tracks which channels convert. Revenue compounds. Your reputation builds on autopilot.

Customer Feedback & CRM →
05

Operations & Admin

Every job tracked, every hour captured, every cost logged. Real-time dashboards, not end-of-month surprises. Your operation runs visibly instead of on gut feel.

Analytics & Reporting →
06

Compliance & Safety

License expirations tracked. Insurance verified. Safety forms completed in the field. Audit-ready always - without anyone in the office managing a spreadsheet of dates.

Compliance Management →

CRMs organize work. We do the work.

Instant Estimate

Your customers get a real price before anyone drives out.

A customer texts asking what something costs. TMI builds a system that measures the job from satellite imagery and delivers a real number in under 90 seconds - no inspection, no truck rolled, no estimator's time wasted.

Leads get a price immediately. Bookings follow. Trucks roll only to jobs that are already won.

See it for your operation →
Instant Estimate Engine
Customer Text
"Hey what would a new roof cost for 4821 Maple Drive?"
TMI Estimate Engine - 87 seconds
Satellite scan complete. 24 squares, 5/12 pitch. Estimate: $12,400 - $14,800. Want to lock in a date?
Job booked. No truck needed for estimate. ✓ BOOKED
One Installation

What gets replaced.

One TMI install replaces every disconnected tool a home service company runs — and adds capabilities none of them have. The data that used to live in eleven places lives in one.

Marketing agency (SEO, content, social)
Scheduling software (ServiceTitan, Jobber)
Accounting & job costing (QuickBooks)
Review & reputation platform
CRM & lead management
Payroll platform
Fleet tracking
Estimating software
All of it. One system. One view. Every department connected.
Introducing FrontDesk

Your 24/7 AI receptionist. Answers every call, books every job.

While you're on the job, FrontDesk handles every inbound lead across web, SMS, Instagram, Facebook, Google, and more. It qualifies, quotes, and books -- without a dispatcher or receptionist.

Satellite-measured instant estimates -- no truck, no inspection
Replies in 12 seconds across every channel, 24/7
Books appointments, syncs CRM, sends confirmations automatically
You only pay $50 when a real job books -- no bookings, no fee
See Live Demo → Book a Strategy Call
FrontDesk in action
Inbound · 11:23 PM
"My roof is leaking right now from the storm, please help"
FrontDesk replied in 8 seconds. Tarp visit booked for 6 AM.
Estimate · Instagram DM
"Can I get a ballpark before anyone comes out?"
Satellite quote in 90 seconds. Inspection booked.
Follow-up · Day 3
Lead went cold. FrontDesk re-engaged automatically.
Job rebooked. $4,200 recovered.
What We Build

Every system we build for home service.

These aren't features in a SaaS tool. These are custom-built systems that fit your operation - designed around how your company actually runs, not how software companies think it should.

AI Dispatch & Scheduling

Automated job assignment, route optimization, and real-time schedule adjustments.

Invoice & Payment Automation

Invoices generated at job close. Payments collected in the field. Zero lag.

Customer & Work Order Portal

Customer-facing job tracking, approvals, and communication in one place.

Estimating & Job Costing

AI-generated quotes using live pricing, job history, and inventory data.

Revenue Recovery & Leakage Detection

Identifies unbilled work, missed charges, and billing gaps before they compound.

Fleet Management & Route Optimization

Live vehicle tracking, preventive maintenance, and route efficiency built in.

Field Data Capture

Techs log work, parts, photos, and time from the field - no paperwork, no callbacks.

Crew Utilization Dashboard

Hours, productivity, and job completion rates tracked per tech in real time.

Smart Inventory & Parts

Stock levels monitored automatically. Reorders triggered before you run out.

Customer Feedback & CRM

Automated review requests, re-engagement campaigns, and customer history in one system.

Safety & Incident Reporting

Digital safety forms completed in the field. Incidents logged and escalated automatically.

Compliance Management

License expirations, insurance certificates, and regulatory docs tracked without manual effort.

Permit Management

Permit applications, status tracking, and documentation managed per job automatically.

Training & Certification

Tech certifications tracked, training workflows automated, gaps surfaced before they become problems.

Knowledge Base & SOPs

Searchable playbooks, installation guides, and troubleshooting docs accessible from the field.

Analytics & Reporting

Revenue, margin, utilization, and pipeline tracked in one live dashboard - no manual reports.

Subcontractor Management

Sub scheduling, compliance docs, and payment coordination managed without back-and-forth.

Contract & Warranty

Service agreements, warranty terms, and renewal reminders tracked and enforced automatically.

$657B
US home services industry
665M
Home service tasks completed annually
$120K
Avg. annual revenue leakage per contractor
8–14
Disconnected tools the avg. contractor pays for
The Process

How TMI works for home service businesses.

Not a software demo. Not a consultant deck. A real system installed and running in your operation.

01

Strategy call

30 minutes. We map your current operation, find where the gaps are costing you most, and tell you exactly what to build first.

02

Custom build

We design and build every system around how your business actually runs. No templates. No generic software. Built for you.

03

Install & live

We install, train your team, and hand over a system that runs without us in the room. Most operations are live in 6-8 weeks.

Key Systems

The systems that move the needle for home service.

Common Questions

What home service owners usually ask.

Most operations are fully live in 6-8 weeks from kickoff. The timeline depends on how many systems you're installing and how fast your team can meet for handoff sessions. We don't drag it out - the goal is to get it running and hand it back to you.

Minimal. We build systems that fit into how your team already works - not the other way around. Most of the automation runs in the background. Where your team does interact with it, we train them and keep it simple enough that it actually gets used.

That's where TMI does its best work. Multi-trade operations have more dispatch complexity, more cert requirements, more scheduling variables. We build for that, not against it.

Off-the-shelf software sells the same tool to every business in your industry. TMI builds custom infrastructure around how your specific operation runs. No configuration required. No workarounds. No manual handoffs between tools that don't talk to each other. We build it for you, install it, and hand it over.

It depends on what you're building. A single-agent implementation starts in the low thousands. A full operating system build is a larger investment - and pays back faster than you'd expect when you see what's being recovered. The strategy call is free. That's where we figure out what makes sense for where you are.

How It Works

Three steps. Your operation, automated.

01

Map your operation

One call. We walk every process, bottleneck, and gap in your workflow. Nothing gets assumed. Nothing gets skipped.

02

We build it

Custom AI infrastructure built specifically for how you operate. Done for you. 14 days max. No templates. No generic software.

03

You run it

Your team gets trained. The system runs. We stay on for support. You never deal with a generic software vendor again.

Key Systems

What gets built for your operation.

Inbound Lead and Booking Automation

Every inbound call, text, and form submission gets a response within minutes and routes to a booking automatically. Leads stop going cold.

Technician Dispatch and Routing

Routes techs to the nearest job based on location, skill, and current assignment. Drive time goes down. Jobs per day go up.

Recurring Service Program Management

Annual service agreements, maintenance plans, and seasonal programs scheduled and renewed automatically. Revenue becomes predictable.

Customer History and Relationship Tracking

Every job, service, and communication tied to the customer record. Techs arrive knowing the history. Trust builds faster.

Invoice and Payment Automation

Invoices go out when the job closes. Payment reminders follow automatically for anything outstanding. Cash flow stops waiting.

Review and Referral Generation

Every satisfied customer gets a review request at the right time. Referral asks follow for your best customers. Growth compounds.

Common Questions

What operators ask us.

We build a response system that contacts every new inquiry within minutes - whether it comes from your website, a form, a call, or a referral source. Qualified leads get a booking automatically. Nothing falls through.

Yes. Scheduling capacity, marketing sequences, and technician routing all adjust based on demand patterns. Busy seasons get planned for in advance.

Every active maintenance plan or service agreement has a built-in renewal and scheduling loop. Annual visits book automatically. Renewals go out before expiry. You stop chasing your own customers.

Each tech has a profile with skills, certifications, and geographic territory. Dispatch routes based on all three. You get optimized assignments without a dispatcher working the phone.

14 days from the mapping call to deployment.

Get Started

Ready to run the back office on autopilot?

Tell us how your operation runs today. We'll map where automation creates the most leverage and build a plan.

How We Work

Four ways to build with TMI.

Every engagement is different. Whether you need the full operating system or one agent solving one problem - we have a format that fits where you are right now.

Full Install

Agentic OS

One engagement. Every system. TMI designs, builds, and installs your complete AI operating system - from lead intake to final output. You own it. It runs without us once it's live.

Book a Strategy Call →
Targeted Build

OS Bundles

Pre-configured intelligent systems built for your industry. The highest-impact functions deployed faster - starting with what moves the needle most for your operation and expanding from there.

See What's Included →
Single System

Agents

One agent. One problem. Purpose-built AI for the specific friction point costing your business the most right now - dispatch, estimating, follow-up, compliance, or anywhere else it's bleeding.

Start With One Agent →
White-Label

Licensing

Agencies and consultants can license TMI's proven systems to deploy for their own clients - under your brand or ours. Done-for-you infrastructure you didn't have to build from scratch.

Inquire About Licensing →

Not sure which format is right for where you are? Every engagement starts with a strategy call. We'll tell you exactly what to build and in what order.

Book a Strategy Call →

Related Industries

HVAC Plumbing Electrical