Insurance-driven restoration work means managing three parties, capturing every line item, and responding faster than your competitors at 2am. TMI builds the system that handles all of it.
Every restoration job has a homeowner, an insurer, and an adjuster -- each with their own requirements, timelines, and paperwork. Running that manually means money leaks out of every claim.
Adjusters don't include everything. The items you find on-site -- hidden moisture damage, structural issues, code upgrades -- are yours to capture. Without a system that tracks every line item and flags what's missing from the initial estimate, you leave it on the table.
The restoration company that answers first gets the job. Full stop. But answering at 2am means a dispatcher or an owner picking up the phone -- or a missed call that becomes a competitor's account. That's not a staffing problem. It's a systems gap.
Every photo, every moisture reading, every scope line -- if it's not documented correctly, the insurer can dispute it. Right now that documentation lives in different people's phones, different folders, and different formats depending on who ran the job.
Restoration operations run on speed, documentation, and claim accuracy. TMI connects every function so you capture more of what you earned and spend less time managing the paperwork that proves it.
Scope estimates built from actual job conditions -- square footage, category of loss, restoration scope. Xactimate line items cross-referenced against what adjusters typically include. Supplement triggers flagged automatically at intake.
Get started →Emergency response assigned in under 60 seconds. Mitigation crews dispatched based on proximity and certification. Follow-on reconstruction crews scheduled automatically from the mitigation closeout. No coordinator required at 3am.
Get started →Invoices matched to approved scope. Supplements submitted with documentation attached. ACV versus RCV tracked automatically. You know exactly what's been paid, what's pending approval, and what to follow up on -- without digging through email.
Get started →Review requests sent post-job when the homeowner's experience is still fresh. Referral tracking for plumbers, real estate agents, and insurance agents who send you work. Your reputation pipeline runs without a sales person chasing it.
Get started →Crews capture moisture readings, photos, and daily logs from the job site on their phone. Documentation is timestamped, organized by room, and attached to the claim automatically. No paperwork. No missing photos when the adjuster asks.
Get started →Supplement capture rate by adjuster. Average cycle time from loss to completion. Gross margin per job category -- fire, water, mold, storm. The numbers that show where you're profitable and where your process is leaking.
Get started →Custom-built for insurance-driven work -- not generic service software that doesn't understand the difference between ACV and RCV.
Flags missing line items against initial estimates and prompts crews to document on-site findings.
24/7 intake, crew assignment, and notification in under 60 seconds. No dispatcher required.
Photos, moisture logs, and scope notes organized by room and attached to the claim automatically.
ACV vs. RCV tracked, supplements submitted with documentation, and follow-ups automated.
All adjuster correspondence logged, tracked, and responded to from one place -- no lost emails.
Daily readings captured in the field. Drying progress tracked and documented automatically.
Every lead source tracked -- plumber referral, insurance agent, past customer. You know what's working.
IICRC certifications tracked per tech. Expired certs flagged before they affect job assignment.
Supplement rate, cycle time, margin by loss category -- live. Not a spreadsheet you build at month end.
One call. We walk every process, bottleneck, and gap in your workflow. Nothing gets assumed. Nothing gets skipped.
Custom intelligent infrastructure built specifically for how you operate. Done for you. 14 days max. No templates. No generic software.
Your team gets trained. The system runs. We stay on for support. You never deal with a generic software vendor again.
Every open claim tracked from first notice to final payment - adjuster contacts, documentation submitted, and payment status all visible without making calls.
Emergency calls get routed to the nearest available crew in minutes. Response time tracking starts automatically. SLA compliance is always documented.
Readings, photos, and drying logs captured at the job site automatically. Equipment settings and daily progress documented for insurance requirements.
Reconstruction subs get scheduled and tracked against the project timeline. Delays surface before they push the final completion date.
Scope changes and supplement requests get flagged, documented, and routed for approval before they become disputes with adjusters.
Homeowners get status updates throughout the job without your project manager fielding daily calls. Anxiety goes down. Referrals go up.
We build a claim tracking system that follows every file from first notice through final payment - documenting every adjuster contact, submitted item, and outstanding request. Nothing gets lost in a folder.
Yes. Response times, moisture readings, equipment placement, and daily drying logs get captured at the job site automatically. Documentation is always audit-ready.
Estimate submissions, supplement requests, and status follow-ups get tracked and sent automatically. You stop wondering if the adjuster received your email.
Homeowners get automated status updates at key project milestones - crew arrival, drying phase start, reconstruction schedule, and completion - in your voice. Inbound call volume drops.
14 days from the mapping call to a live system.
Beyond the systems, TMI installs entire offices, staffed by digital workers that own a whole function end to end and run inside the same operating layer. Start with the one that fixes your most expensive problem.
Tell us how your restoration operation runs today. We'll show you exactly where your claim dollars are leaking and build the system that captures them.
Every engagement starts with the Complete Audit. We map exactly how your business runs, then delete the software you don't use, connect what's left, and build the systems and AI that run it. You own what we build.
We audit your stack and cut the software nobody uses. Less to manage and smaller bills, from day one.
We wire what is left into one operational layer, so nothing lives in a silo and the whole operation is visible.
We build the systems and AI that run the work you used to run by hand. Deployed, your team trained, handed over.
One door in. Every engagement starts with the Complete Audit: a detailed map of your operation, your Intelligence Score, and the 30-day plan to fix it.
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