Home Service

The invisible back office home service companies never had.

From the first call to the final Google review - TMI builds every system behind your home service business. Sales, dispatch, payments, marketing, and operations. All automated. All connected.

The Problem

You're paying for a back office that should run itself.

Most home service companies carry overhead that exists purely to manage information - not to create value. That's not a staffing problem. It's a systems problem.

01

You're doing $2M in revenue with a $4M operation

You've got a dispatcher, an admin, a bookkeeper, and someone who handles follow-ups. That's four salaries doing work that should run automatically.

02

Revenue leaks between the job and the invoice

Parts not logged. Add-ons forgotten. Techs complete work that never gets billed. Most home service companies leave 10–15% on the table every month.

03

Growth makes the chaos worse, not better

Every new truck, every new tech, every new market - the same manual processes just multiply. The operation doesn't get better, it gets louder.

The Platform

What it looks like when it's running.

A live command center for your entire operation — revenue, crews, jobs, claims, and AI actions in one place. Built around your industry, not generic software.

TMI Home Service Command Center — live operations map, revenue metrics, AI operations engine
Command Center — Revenue, Live Operations Map, AI Engine
TMI AI Owner Briefing — storm intelligence, claims pipeline, crew performance
AI Owner Briefing — Storm Intelligence, Claims Pipeline, Crew Performance
Full-Stack Coverage

Six functions. One connected system.

Most software covers one slice. TMI builds the infrastructure that connects all six functions of a home service business into a single operating layer you don't have to manage manually.

01

Sales & Quoting

AI pulls job history, inventory, and pricing to generate proposals in seconds. Quotes sent digitally, signed instantly. No back-and-forth, no manual pricing lookups.

Estimating & Job Costing →
02

Dispatch & Logistics

Right tech, right job, optimized route. Automatically. No dispatcher hunting spreadsheets at 5am. Jobs fill, routes tighten, and your fleet runs at capacity.

AI Dispatch & Scheduling →
03

Payments & Invoicing

Invoice generated the moment the job closes. Collected before the truck leaves the driveway. No invoice lag, no chasing receivables, no end-of-week reconciliation.

Invoice & Payment Automation →
04

Marketing & Reputation

AI requests Google reviews post-job, re-engages past customers, tracks which channels convert. Revenue compounds. Your reputation builds on autopilot.

Customer Feedback & CRM →
05

Operations & Admin

Every job tracked, every hour captured, every cost logged. Real-time dashboards, not end-of-month surprises. Your operation runs visibly instead of on gut feel.

Analytics & Reporting →
06

Compliance & Safety

License expirations tracked. Insurance verified. Safety forms completed in the field. Audit-ready always - without anyone in the office managing a spreadsheet of dates.

Compliance Management →
Introducing FrontDesk

Your 24/7 AI receptionist. Answers every call, books every job.

While you're on the job, FrontDesk handles every inbound lead across web, SMS, Instagram, Facebook, Google, and more. It qualifies, quotes, and books -- without a dispatcher or receptionist.

Satellite-measured instant estimates -- no truck, no inspection
Replies in 12 seconds across every channel, 24/7
Books appointments, syncs CRM, sends confirmations automatically
You only pay $50 when a real job books -- no bookings, no fee
See Live Demo → Book a Strategy Call
FrontDesk in action
Inbound · 11:23 PM
"My roof is leaking right now from the storm, please help"
FrontDesk replied in 8 seconds. Tarp visit booked for 6 AM.
Estimate · Instagram DM
"Can I get a ballpark before anyone comes out?"
Satellite quote in 90 seconds. Inspection booked.
Follow-up · Day 3
Lead went cold. FrontDesk re-engaged automatically.
Job rebooked. $4,200 recovered.
What We Build

Every system we build for home service.

These aren't features in a SaaS tool. These are custom-built systems that fit your operation - designed around how your company actually runs, not how software companies think it should.

AI Dispatch & Scheduling

Automated job assignment, route optimization, and real-time schedule adjustments.

Invoice & Payment Automation

Invoices generated at job close. Payments collected in the field. Zero lag.

Customer & Work Order Portal

Customer-facing job tracking, approvals, and communication in one place.

Estimating & Job Costing

AI-generated quotes using live pricing, job history, and inventory data.

Revenue Recovery & Leakage Detection

Identifies unbilled work, missed charges, and billing gaps before they compound.

Fleet Management & Route Optimization

Live vehicle tracking, preventive maintenance, and route efficiency built in.

Field Data Capture

Techs log work, parts, photos, and time from the field - no paperwork, no callbacks.

Crew Utilization Dashboard

Hours, productivity, and job completion rates tracked per tech in real time.

Smart Inventory & Parts

Stock levels monitored automatically. Reorders triggered before you run out.

Customer Feedback & CRM

Automated review requests, re-engagement campaigns, and customer history in one system.

Safety & Incident Reporting

Digital safety forms completed in the field. Incidents logged and escalated automatically.

Compliance Management

License expirations, insurance certificates, and regulatory docs tracked without manual effort.

Permit Management

Permit applications, status tracking, and documentation managed per job automatically.

Training & Certification

Tech certifications tracked, training workflows automated, gaps surfaced before they become problems.

Knowledge Base & SOPs

Searchable playbooks, installation guides, and troubleshooting docs accessible from the field.

Analytics & Reporting

Revenue, margin, utilization, and pipeline tracked in one live dashboard - no manual reports.

Subcontractor Management

Sub scheduling, compliance docs, and payment coordination managed without back-and-forth.

Contract & Warranty

Service agreements, warranty terms, and renewal reminders tracked and enforced automatically.

24/7
AI-powered intake, never miss a lead
60%
Reduction in admin overhead
5–15%
Revenue recovered from billing gaps
8 wks
Average time to live
Get Started

Ready to run the back office on autopilot?

Tell us how your operation runs today. We'll map where automation creates the most leverage and build a plan.