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Scheduling gaps, no-show losses, billing backlogs, and a front desk drowning in calls. TMI builds the systems that run your practice so your clinical team can focus on patients.
Most medical practices run on scheduling software from 2009 and a front desk that spends 60% of the day answering the same five questions. The care is excellent. The system behind it is held together with sticky notes and goodwill.
A practice with a 15% no-show rate on 100 weekly appointments loses $3,000 to $6,000 in revenue every week. That's not a patient problem. It's a communication and follow-up system problem.
Insurance verification done by hand. Claims submitted, then followed up by hand. Denials managed by hand. You're paying a coordinator $55,000 a year to do work a system should handle automatically.
When a patient searches for a clinic near them, the practice that shows up and responds first wins the booking. Most practices have no system for this. They rely on referrals and hope the website is enough.
Most healthcare software covers one slice and forces you to connect the rest manually. TMI builds the infrastructure that ties all six functions of a medical practice into one operating layer.
Automated follow-up on every new patient inquiry. AI search presence built for local searches. Referral tracking from source to first appointment. No leads going cold because nobody followed up.
Get a plan →Online booking that fills your calendar without a front desk phone call. Intake forms completed before the patient arrives. Appointment reminders sent automatically across SMS, email, and voice.
Get a plan →Insurance verification run before the appointment. Claims submitted the day of service. Denials tracked and re-submitted automatically. Collections follow-up without a coordinator making calls.
Get a plan →HIPAA-compliant messaging workflows for every touchpoint. Post-visit follow-up. Recall and reactivation campaigns for patients who haven't returned. Reviews requested automatically after positive encounters.
Get a plan →Patient intake automation that routes information directly into your clinical workflow. No re-keying. No paper. Staff see what they need before the patient walks in the door.
Get a plan →No-show rate, collection rate, patient acquisition cost, and appointment utilization tracked in one dashboard. Know your numbers without waiting for the end-of-month report.
Get a plan →These are not features in a subscription tool. These are operational systems built around how your practice actually runs -- designed to reduce overhead, capture more revenue, and keep patients coming back.
Online booking, waitlist management, and provider scheduling built for your practice workflow.
Multi-step reminder sequences via SMS, email, and voice that cut no-show rates by 30-50%.
Eligibility checked automatically before every appointment. No surprises at checkout.
Claims tracked from submission to payment. Denials caught, corrected, and resubmitted without manual intervention.
Digital intake forms completed before arrival. Data routed directly into your clinical system.
Patients due for follow-up care identified and contacted automatically. Reactivation sequences for lapsed patients.
Post-visit review requests sent to satisfied patients automatically. Google and Healthgrades ratings built systematically.
Every referral source logged. Conversion tracked from referral to appointment to revenue.
Your practice surfaces when local patients search for care. Built for AI-driven search, not just Google Maps.
Every patient touchpoint -- reminders, follow-ups, results notifications -- built to compliance standards from day one.
Not a software demo. Not a consultant deck. A real system installed and running in your operation.
30 minutes. We map your current operation, find where the gaps are costing you most, and tell you exactly what to build first.
We design and build every system around how your business actually runs. No templates. No generic software. Built for you.
We install, train your team, and hand over a system that runs without us in the room. Most operations are live in 6-8 weeks.
Appointment reminders, post-visit follow-up, and recall sequences running automatically. Patients re-engaged before they drift - without staff making calls all day.
Learn more →Provider licenses, credential renewals, and regulatory deadlines tracked with alerts. Never miss a renewal because it was buried in someone's inbox.
Learn more →Finds unbilled services, uncollected co-pays, and reimbursements that didn't match. Most practices recover significant revenue within the first 30 days.
Learn more →Outstanding balances followed up automatically on schedule. Payment plans tracked and billed without a coordinator managing each one manually.
Learn more →One call. We walk every process, bottleneck, and gap in your workflow. Nothing gets assumed. Nothing gets skipped.
Custom AI infrastructure built specifically for how you operate. Done for you. 14 days max. No templates. No generic software.
Your team gets trained. The system runs. We stay on for support. You never deal with a generic software vendor again.
Appointment scheduling, recall reminders, and waitlist management all automated. Your scheduling staff handles exceptions, not routine follow-up.
Intake forms, preparation instructions, and follow-up care reminders go out automatically. Patients arrive prepared. Adherence improves.
Coverage verification happens before the appointment, not during check-in. Front desk delays go down. Billing surprises go down.
Specialist referrals get tracked from request to appointment. Nothing falls through because a fax went to the wrong number.
Post-visit feedback requests go out automatically. Satisfied patients get a review ask. Concerns get routed to your team.
Patients with chronic conditions get regular check-in sequences and appointment reminders. Gaps in care become visible before outcomes suffer.
We build an automated scheduling layer that handles recalls, confirmations, cancellation filling, and waitlist management. Your front desk focuses on patients who are actually in the building, not the phone.
Yes. Verification happens automatically before the appointment. By the time the patient arrives, coverage is confirmed. Check-in time drops and billing surprises disappear.
We build the communication layer using compliant messaging channels and keep PHI handling within your existing systems. The automation coordinates the workflow without storing clinical data outside your environment.
We integrate with your EHR to pull scheduling and care gap data. The automation layer runs on top of your existing system rather than replacing it.
14 days from the discovery call to deployment.
Tell us how your operation runs today. We'll map where automation creates the most impact and build a plan specific to your practice.
Every engagement is different. Whether you need the full operating system or one agent solving one problem - we have a format that fits where you are right now.
One engagement. Every system. TMI designs, builds, and installs your complete AI operating system - from lead intake to final output. You own it. It runs without us once it's live.
Book a Strategy Call →Pre-configured intelligent systems built for your industry. The highest-impact functions deployed faster - starting with what moves the needle most for your operation and expanding from there.
See What's Included →One agent. One problem. Purpose-built AI for the specific friction point costing your business the most right now - dispatch, estimating, follow-up, compliance, or anywhere else it's bleeding.
Start With One Agent →Agencies and consultants can license TMI's proven systems to deploy for their own clients - under your brand or ours. Done-for-you infrastructure you didn't have to build from scratch.
Inquire About Licensing →Not sure which format is right for where you are? Every engagement starts with a strategy call. We'll tell you exactly what to build and in what order.
Book a Strategy Call →