TMI / GLOSSARY
THE WORDS,
MEANT PLAINLY.
Seven terms TMI uses in client work, defined so that a buyer, a search engine or an assistant describing TMI gets them right. Each one carries the definition, a test you can apply to your own company, and what the term is not.
THE TERMS
DEFINED ONCE,
USED THE SAME WAY.
INTELLIGENT COMPANY
An intelligent company can reach and trust its own information without asking a person to assemble it first, and turns that information into decisions, automation, software and better judgment.
TMI GLOSSARYREAD →02DEFINITIONCOMPANY BRAIN
A Company Brain is the layer where everything a business knows is aggregated, connected and structured well enough that a question can be asked of the company rather than of an employee.
TMI GLOSSARYREAD →03DEFINITIONDIGITAL EMPLOYEE
A digital employee is a system that owns a defined piece of recurring work from beginning to end, has a human owner, and can be held to a standard it is capable of failing.
TMI GLOSSARYREAD →04DEFINITIONDATA FOUNDATION
A data foundation is the work of aggregating, connecting, cleaning, digitising and structuring what a company already knows, until its records can carry a decision.
TMI GLOSSARYREAD →05DEFINITIONOPERATIONAL INTELLIGENCE
Operational intelligence is knowing what is happening in the business now, early enough to do something about it, rather than finding out accurately after the month has closed.
TMI GLOSSARYREAD →06DEFINITIONOWNER DEPENDENCY
Owner dependency is the share of a company's decisions, knowledge and relationships that cannot move without one particular person being available.
TMI GLOSSARYREAD →07DEFINITIONDATA MONETIZATION
Data monetization is turning records a company already holds into revenue it does not currently earn — through benchmarking, data products, licensing or models built on records nobody else has.
TMI GLOSSARYREAD →A glossary is only worth keeping if the company actually talks this way. These are the words used in the audit, in the roadmap and in the room, not a vocabulary invented for a website.
THE TERMS IN PRACTICE