TMI / OIL AND GAS

MAKE TECHNICAL OPERATIONS EASIER TO RUN AND EASIER TO UNDERSTAND.

TMI works with niche oil and gas operators to capture field knowledge, connect operational systems, clarify technical value, and build stronger paths to growth.

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Editorial diagram of TMI work in oil gas
ON SITE / OPERATION FIRST / SYSTEMS AROUND THE WORK

WHY THIS IS EXPENSIVE

THE WORK IS TECHNICAL.
THE RECORD OF IT IS NOT.

Energy service companies sell expertise that took decades to build and record it on a ticket written on a tailgate. The job gets done properly; what gets captured is a signature, a few line items and whatever the hand on site thought to write down.

That gap shows up twice. It shows up in the thirty to sixty days between work performed and money collected, and it shows up when a customer, an auditor or a buyer asks a question the company can only answer by phoning the person who was there.

01 / TICKET TO CASH

THE SLOWEST PART IS PAPER

A field ticket that is written on site, driven to an office, re-keyed, queried by the customer and corrected is not a billing problem. It is a capture problem, and every day it adds is working capital the company is lending its customers for free.

02 / TECHNICAL KNOWLEDGE

THE EXPERTISE IS THE COMPANY

What separates a good operator from an average one is accumulated judgment about this formation, this tool, this customer. Almost none of it is written down, almost all of it is held by people with thirty years in, and a fair number of them are close to leaving.

03 / COMPLIANCE AND PROOF

RECORDS THAT CANNOT BE PRODUCED

JSAs, inspections, certifications and training records exist, scattered across trucks, binders and email. When a customer audit or an incident requires producing them quickly, the cost of not being able to is out of all proportion to the cost of fixing it.

None of this is about drilling, pumping or any part of the technical work. It is about whether the company can prove, bill and transfer what it already does well.

WHERE COMPANIES GET HELD BACK

EXPERT WORK.
THIN RECORDS.

What recurs across service companies in this market, from a dozen hands to several hundred.

WHAT WE LEARN ON SITE

FOLLOW THE JOB
BEFORE WE BUILD.

  • Field ticketing and job capture
  • Dispatch, crews and equipment
  • Safety, JSAs and compliance records
  • Technical procedures and judgment
  • Ticket-to-cash and billing disputes
  • Positioning, proof and inbound work

WHAT TMI CAN BUILD

SYSTEMS THAT
SURVIVE THE FIELD.

  • Digital field ticketing that works offline
  • Crew, equipment and location visibility
  • Captured technical procedures
  • Retrievable compliance and training records
  • Faster, cleaner ticket-to-cash
  • Technical positioning and inbound systems

THE $5,000 AUDIT, READ THROUGH THIS TRADE

TEN AREAS,
READ OFF THE LEASE ROAD.

The audit is the same instrument in every company: ten areas, ten points each, scored against a written rubric. What changes is what we go looking for. In an energy services company it looks like this.

  1. 01

    Owner Independence

    What still comes to the owner: pricing a non-standard job, a customer dispute, a call at eleven at night about a tool that is not behaving.
  2. 02

    Sales Intelligence

    Where work comes from, how much of it is one relationship, and what happens to an enquiry that arrives while everyone is in the field.
  3. 03

    Operations

    How a job is accepted, crewed, equipped, performed and closed, and how many of those handovers are a phone call that nobody logged.
  4. 04

    Data Visibility

    Whether you can see today what crews are out, what equipment is where, what has been performed and not yet billed, and what is in dispute.
  5. 05

    Technology

    The ticketing system, the accounting package, the maintenance records, the safety files and the spreadsheets, mapped and marked connected, disconnected, manual or duplicate.
  6. 06

    Automation

    Re-keying tickets into accounting, rebuilding the same customer report, chasing signatures and certificates. Counted in hours.
  7. 07

    Customer Experience

    What a customer experiences from call-out to invoice: how fast they are answered, whether they can see what was done, and how often the invoice is queried.
  8. 08

    Team Systems

    Whether procedures, tool knowledge and customer-specific judgment exist outside the three people everyone phones, and how long a new hand takes to be trusted alone.
  9. 09

    Financial Visibility

    Whether margin is known per job and per customer before the invoice, and how exposed the year is to the largest operator you serve.
  10. 10

    Scale Readiness

    Whether the company could take on a significantly larger contract without the owner in every decision, and whether its records would survive a buyer's diligence.

What the audit is, and what you get → Put a number on two of these yourself first →

THE FIRST BUILD

WHERE WE USUALLY
START.

01 / THE FIELD TICKET

CAPTURED WHERE THE WORK HAPPENS.

Job detail, hours, equipment, consumables and signature captured on site, offline, by someone who is not going to fight the interface, and arriving in the office the same day.

Offline is not a feature here, it is the requirement — anything that assumes signal on a lease road will be abandoned in a fortnight. Done properly this is usually the single largest change to working capital available to a service company.

02 / TECHNICAL KNOWLEDGE

WRITTEN DOWN WHILE IT IS STILL HERE.

Procedures, tool selection, failure modes and the customer-specific judgment that separates your people from a competitor's, captured from the hands who hold it.

This is the work owners most often delay and most often regret delaying. It is far cheaper while the person is still employed and running jobs than it is to reconstruct from records after they have gone.

03 / ONE VIEW OF THE OPERATION

CREWS, EQUIPMENT, STATUS.

What is out, where, with whom, on what, and what has been performed but not yet invoiced — in one place rather than across a whiteboard, a phone and somebody's memory.

The dispatch gain is immediate and obvious. The less obvious one is that unbilled work becomes visible, and in most companies that number is considerably larger than anyone in the office expects.

THE TEST

A SERVICE COMPANY THAT KNOWS ITSELF
CAN ANSWER THESE.

Without making a call, in under a minute:

  • WHICH CREWS ARE OUT AND ON WHAT
  • WHERE EVERY MAJOR TOOL IS
  • WHAT WAS PERFORMED AND NOT YET BILLED
  • WHICH INVOICES ARE IN DISPUTE AND WHY
  • WHAT A JOB TYPE ACTUALLY MAKES
  • WHICH CUSTOMER CARRIES THE YEAR
  • WHERE THE CURRENT JSA FOR THAT JOB IS
  • WHO ELSE CAN RUN THAT PROCEDURE
  • WHEN THAT CERTIFICATION EXPIRES
  • AND WHAT STOPS WHEN THE SENIOR HAND RETIRES

The last one is the question this market should be asking loudest, and asks least.

HOW WE START

SEE IT ON
YOUR OWN JOBS.

Technical judgment, customer-specific procedure and the real state of the field usually live in a handful of long-serving people. We start by finding out which ones, and what the company loses when they are not reachable.

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COMMON QUESTIONS

WHAT OPERATORS
ASK FIRST.

Will TMI tell our hands how to do the technical work?

No. The expertise is the company and it stays with the people who built it. TMI learns from them and builds the systems, records and visibility around what they know.

Our field crews will not use new software. How do you handle that?

By assuming that is true until proven otherwise. Anything built for the field has to work offline, take less time than paper, and give the person filling it in something back. If it fails any of those, it will be worked around, and we would rather find that out in design than after launch.

Is this about replacing our field ticketing vendor?

Only if the audit says so. Plenty of companies have a perfectly good ticketing product that is not connected to accounting, which is a different and much cheaper problem than a replacement.

We are a small service company. Is this for operators only?

It is built for service companies and niche operators rather than for majors. If the company has crews, equipment, customers and more than one system, the constraints described on this page will be familiar.

How does this handle safety and compliance?

As records that have to be retrievable rather than merely complete. TMI does not write your safety programme or act as a compliance advisor; we make sure the documents your programme produces can be produced on demand.

Activity in our market swings hard. Does that change the work?

It changes the timing more than the content. The quiet periods are when knowledge capture and systems work actually get done, and the busy periods are when not having done it costs the most.

Who owns what gets built?

You do. The roadmap is yours outright after the audit, and anything built afterwards is written so another firm could maintain it. TMI does not take equity in the companies it works with.

Will what we tell you reach our competitors?

No. Private client information never moves between clients. If you want a mutual NDA in place before we speak, say so when you book and we will sign one first.

What does the audit cost, and what do we get?

The audit is $5,000, in person or by phone, and you leave with the Intelligent Company Roadmap. The call you book from this page is the free Fit Call before it, which carries no obligation to buy anything.

SHOW US THE OPERATION

MAKE IT LEGIBLE.

Submit your info and book a call ↗